Malone Plumbing & Heating
Review Summary
Malone Plumbing & Heating is praised for being trustworthy, courteous, friendly, and providing good work at fair prices. They are reliable, professional, and efficient, with plumbers like Eric, Jarrell, and Andy receiving specific positive mentions. Customers appreciate their knowledge, clear explanations, and responsiveness, even in difficult situations. However, one review mentions a negative experience where a repair related to a recent installation was not covered under warranty, leading to disappointment and a decision to seek a new plumbing company.
Reviews
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(38 reviews)
Ramsey R
Very satisfied with Malone. I feel they are trustworthy and haven’t ever ripped me off as other companies have. All the plumbers that have come to the house are very courteous and friendly. They always do a good job and don’t overcharge me. I had a gas leak in my mechanical room and no one could figure out where it was coming from. Happens it was the line to the generator and Eric did an outstanding job fixing a very difficult fix with very tight access.
Vera Worthington
Can't say enough about Malone. Our condo has been using them for about a year and they've always come through with both big and small projects. Their plumbers are professional, friendly and they do great work. They are reliable, honest and their prices are fair. Eric & Jarrell just finished a large job for us and we couldn't be happier. I highly recommend them as a company you can trust.
Annie Vona
I had the best experience with Malone plumbing. My hot water was out and they not only gave me the best price around but the office and service professionals are impeccable. Jarell and Andy came out. They were knowledgeable, friendly and explained everything they repaired and how it worked. They are amazing with pets!! Jarell even helped my elderly mother bring in her garbage can. I would recommend them to anyone who needs plumbing and heating services. ⭐️⭐️⭐️⭐️⭐️
Carmelo Colon
I just had Andy and Jerell finish up some repairs in my place of business. They came right on time and were nothing but professional through and through. I was able to understand what they needed to fix and why. I would definitely recommend Malone Plumbing for any repairs you need. Make sure they send you the dynamic duo.
Terry Carragher
Knowledgeable, courteous, efficient, reaonable, friendly. Can't say enough good about them.
Daniel Martinez
I've had great experiences with Malone at two properties, from boiler maintenance to gas pipe installation to troubleshooting a leak. They have been professional, prompt, and up-front about their pricing. I appreciate that they bill by 1/4hr so I only pay for the time they are here. They are always working efficiently when they are on site. I've been impressed with them and had no recurring issues with their work. After years of cursing the plumbers i worked with i am very happy to have found them.
Patricia Allard
What can I say. I had a broken cold water pipe under my mobile home. It's about 80+ degrees and super humid and it's Saturday. I called more than 25 plumbers. No one would come out. Some wouldn't even work on a mobile home. God Bless and hat's off to Malone Plumbing. They called back, first off and then someone came about an hour later. I have running water!!!!! Jarell got under my place where it was all muddy and he had to remove rotted wet wood. Oh and there were bees. He fixed it! Not an easy task... believe me. Kudos to Jarell and Malone Plumbing. Can't say enough about this company. Bless you all! :)
Matt Russo
My family has been using Malone for many years - I started using them because my parents had. Always solid work. Not cheap, but I'll always pay for quality when it comes to my house. A recap of my last job: April 2021 - we had some old copper piping replaced and installed a new toilet. May 2022 - we noticed the new piping leaking when the toilet flushed. New toilet/new piping. We called to have someone come out. Turns out there was an issue with the recently installed toilet. We were charged a dispatch fee, labor, and parts. Not a penny off the regular price. We are more disappointed than upset as we now have to find a new plumbing company. One that will stand by their work. I certainly wasn't looking for them to come out for free. I know times are tough for everyone. But to not acknowledge that the installation was the issue and nothing we had done is unacceptable.